Naveen Kumar Ella

Streamlined invoice processing and data upload using TEM tools, ensuring timely and accurate financial record-keeping for NetCo.

Resolved complex invoice discrepancies and client queries, enhancing client satisfaction and financial accuracy.

Successfully managed and processed high volumes of complex invoices within strict deadlines, maintaining financial integrity.

Collaborated with Inventory, Audit, and Optimization teams to resolve circuit charge disputes, providing data-driven recommendations for cost reduction.

Partnered with diverse vendors to streamline data flow and ensure adherence to Service Level Agreements (SLAs), improving operational efficiency.

Negotiated with suppliers on backdated billing invoices, identifying and securing significant cost savings for the organization.

Maintained and updated inventory CIDs and managed missing tracker sheets daily to ensure comprehensive asset visibility and data accuracy.

Conducted process training for new team members, ensuring rapid onboarding and consistent adherence to TEM best practices.

Initiated and secured credit requests for incorrect or over-billing, recovering funds and preventing financial losses.

Managed the missing invoices tracker and performed rigorous quality checks, ensuring high accuracy in financial reporting.

Validated invoices against service charges, identifying and rectifying discrepancies to ensure billing accuracy.

Identified and resolved critical billing errors, including charge mismatches and credit balances, coordinating with clients and vendors for timely resolution.

Managed the creation of new accounts within TEM tools, ensuring accurate setup and seamless integration for billing processes.

Prioritized and managed invoice processing queues based on urgency and SLA requirements, optimizing workflow efficiency.

Provided comprehensive process training and conducted assessments for new hires, accelerating team proficiency.

Generated detailed monthly reports on TEM performance, cost savings, and billing accuracy for management review.

Developed and maintained inventory for wireless services, utilizing cost centers to enhance financial tracking and allocation.

Analyzed AT&T and Verizon rate plans, identifying opportunities for cost savings and implementing strategies to control usage charges.

Managed and resolved incident tickets related to TEM, ensuring prompt issue resolution and system stability.

Prepared and disseminated various client reports, including equipment, cost savings, and high usage reports, providing critical insights.

Processed and uploaded invoices using TEM tools, Excel, and EDI, maintaining high accuracy in financial data.

Resolved invoice discrepancies and managed client follow-ups for pending invoices and queries, ensuring timely resolution.

Provided process training to new team members, enhancing team capabilities and operational consistency.

Efficiently processed a high volume of complex invoices, consistently meeting deadlines and maintaining data integrity.

Monitored client interfaces to ensure successful data exchange and system functionality for TEM operations.

Supported Audit & Optimization teams in identifying and validating charges, contributing to cost-saving initiatives.

Identified and highlighted price change notifications on invoices, ensuring accurate billing and cost control.

Recognized as 'Top Performer' in August 2020 for consistently achieving 100% accuracy and smooth process handling.

Awarded a certificate of appreciation for comprehensive support across Invoice Gathering, Processing, Inventory, Audit, and Optimization LOBs.

Handled end-to-end invoice downloading, uploading, and processing, ensuring timely and accurate financial data management.

Identified and resolved invoice discrepancies, generating detailed downloading reports for tracking and analysis.

Delivered essential process training to new team members, facilitating quick integration and adherence to operational standards.

Efficiently downloaded Customer Service Record (CSR) reports from various vendor portals, supporting comprehensive data analysis.

Maintained effective email communication with clients, addressing inquiries and ensuring clear understanding of billing processes.

Achieved 'Star of the Month' in October 2017 for consistently delivering 100% accuracy and seamless process execution.

Recognized as a top performer for the first quarter of 2018 (Jan-Mar) shortly after joining in January 2017.

Promoted to 'backup for Payment processing' in August 2018, demonstrating increased responsibility and trust.